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Categories:
  • Ordering & Shipping
  • Returns
  • Touchless Misters
  • Wholesale
  • SnappyScreen Machine
  • Sunscreen
  • Clean Hands
Delivery information

Most orders will process and ship within one business day.

The following shipping methods are available:

USPS First Class

USPS Priority

UPS Ground (Standard)

UPS 2 Day

UPS Next Day Air Saver

UPS Next Day Air

Delivery times will vary based on your shipping location.

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.

How can I enter a promo code, discount code or coupon?

On the checkout page, please look for the text "Add a discount code or a gift card" in the Order Summary section. Click the text, enter the code, hit Apply - and you'll be good to go!

How can I cancel my order?

Most of our orders process and ship within one business day, so we cannot guarantee the ability to cancel your order before it ships.

However, if you do need to cancel your order, please email orders@snappyscreen.com as soon as possible and we will do our best accommodate your request!

How can I return an item?

If you're not satisfied with an item you purchased from us, we want to make it right! Please email orders@snapwellness.com within 30 days of order receipt and we will be happy to help you with a return, exchange or replacement.

Taxes & Duties

The prices of products are expressed in Dollars inclusive of taxes but excluding customs duties.
The Prices of Products are expressed in Dollars, inclusive of taxes and excluding customs duties, for orders outside of the US that shall be borne by the Customer.

For orders outside of the US :

All applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.

Gibson & Dehn cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.

How do I set up my Touchless Mister?

Please refer to our Touchless Mister manual for step-by-step instructions or watch the video below!

I need a replacement of my Touchless Mister product manual.

No problem - please click here to view or download a digital copy!

My Touchless Mister does not respond and has no power.

Plug device into power with provided USB charging cord. Charge for 6-8 hours (tiny red blinking light indicates charging).

To power on, rapidly double-click until blue LED light appears in base. Do not delay between clicks.

If you're still having trouble, contact orders@snapwellness.com and we'll be happy to help!

My Touchless Mister does not spray.

Ensure spring is properly in place - take out the carttridge and check to see if spring is below white wick. Make sure the wick bounces freely up and down on the top of the psring when touched. If not, try reversing the direction of the spring.

Make sure unit has charged overnight.

If you're still having trouble, please contact orders@snapwellness.com and we'll be happy to help!

My Touchless Mister sprays continually.

The spring may be stuck. Remove the cartridge and check that the wick is bobbing freely on the spring and is not stuck. If stuck, remove wick and pop out spring, then replace properly.

Sensor on top may be blocked. Ensure nothing is blocking the silver circle or either of the two sensors on top. Gently wipe the top with a soft cloth dampened with Windex or warm water.

Still having trouble? Please contact orders@snapwellness.com and we'll be happy to help!

How can I get a replacement part?

Please reach out to orders@snapwellness.com and we will help you out!

How can I sell Snap Wellness products in my store, hotel, salon or resort?

Please contact orders@snapwellness.com or call 844-402-4348 and we will be happy to direct you.

I'm interested in getting a SnappyScreen machine. Who do I contact?

Please email info@snapwellness.com to get a quote for your hotel, resort or other location.

How many SPFs does SnappyScreen offer?

Each SnappyScreen device includes three SPF levels: SPF 15, SPF 30 and SPF 40.

Will the sunscreen affect my bathing suit?

After extensive testing, it is proven that SNAP Wellness sunscreen will not harm your clothing.

How long does a SnappyScreen application take?

In just 10 seconds, a guest is completely covered from head to toe in sunscreen!

Can children use SnappyScreen?

Yes. With SnappyScreen, We Make Sunscreen Fun! Kids enjoy the quick and easy application process and parents enjoy the no hassle vacation experience.

What are the ingredients in your sunscreen?

ACTIVE INGREDIENTS:

Avobenzone, Homosalate, Octisalate, Octocrylene: Absorbs UV light so your skin doesn't with a weightless and clear formula.

INACTIVE INGREDIENTS:

Bisabolol: German chamomile; creates maximum water resistance

Caprylic/Capric Tryglyceride: Coconut Moisturizer

Cyclopentasiloxane: makes it an easy, spreadable formula to achieve full coverage

Ethylhexyl Palmitate: Keeps that filmy sunscreen feel away

Phenyl Trimethicon: Conditions hair

Polyester-8: Maximizes UVA Protection

Tocopheryl Acetate: Vitamin E

VP/Hexadecene Copolymer: Moisturizes

What are the ingredients in your hand sanitizer?

ACTIVE INGREDIENTS:

Alcohol 75%: Kills 99% of germs

INACTIVE INGREDIENTS:

Aloe Barbadencic Leaf Juice: Moisturizer

Caprylyl Glycol: Makes it an easy, spreadable formula to achieve full coverage

Fragrance: Our Luxury Scents!

Glycerin: Traps the moisturizing benefits & leaves a healthy glow

Phenoxyethanol: Anti bacterial promoter

Polysorbate-20: Cool soothing hydrator

Purified Water: Easily Sprayable

Tocopheryl Acetate: Vitamin E Antioxidant